How long will it take to get my order?

Our normal turn time on most jobs is 7 to 10 business days after the final artwork is approved. Do not calculate this time-frame from the date you place your order. It can take 1 to 3 business days for our art department and production team to verify and approve your artwork for production. Also, many times blanks for your job must be shipped in from out of state increasing the normal turn time. Our team will give you an approximate date your order will be ready. Some promotional products can take longer. Your sales representative will communicate openly with you about all turn times. Shipping times are not calculated in turn times.

How Soon can I get my order if I pay a RUSH fee?

Contact us at sales@bandwear.com to discuss specific rush options and pricing. We’ll work with you to meet any possible rush scenario.

Can you help me create artwork?

Yes! Our talented team of designers can create original artwork or recreate existing art to suit your needs. Whether you need your logo printed on shirts for sale, posters for promotion or have an upcoming business or social event requiring a special touch, please contact us for design help. Our background is in the music, hospitality and restaurant industries so our on staff designers are fiercely cool and know a thing or two about branding with style.

How much does it cost for artwork?

Our standard design fee for custom work is $75 per hour with a minimum charge of a half hour, however we know that all projects are not created equal and some jobs are easier than others. We’ll work with you to get a full understanding of your needs and can give you a pretty solid estimate on what your design job will cost. Many times if you are placing a large manufacturing order, we’ll greatly discount design fees as part of the job. All artwork will be estimated up front.

Do I get a break on the price if I order more?

Pretty much all products and services in our industry (screen-printing, embroidery, paper printing, vinyl stickers etc.) is volume based, so your per piece price will absolutely decline as your order quantity goes up. Additionally for repeat clients and very large quantity orders, we are able to use our purchasing power to get deeper discounts and can pass savings on to you in the way of order discounts. Bottom-line: The more you order, the better the price.

Can I get a catalog?

Yes, we have many different catalogs to choose from. Please let your sales representative know what you are looking for and we can send you the proper catalog(s).

Can you match PMS colors?

On actual apparel items, it is nearly impossible to do a PMS match as colors vary between manufacturers and even different lots of apparel. On printing, we will match our stock ink colors as close to the PMS colors requested. If an exact match is required, we can special mix PMS colored inks. The cost to do this is usually $35.00 per color, but your sales representative can give you an exact quote for your particular job.

What type of file can I submit?

Please see our Art Specifications page here.

Can I set up an online store to sell my printed merchandise?

Yes, We’d love to work with you to store and fulfill your products.

We can incorporate you into our megastore at shop.bandwear.com, or we can work to integrate with your current eCommerce platform.

Visit bandwear.com/bandwear-superstore or contact sales@bandwear.com for more information.